Refund Policy Template

Last modified: 06/03/2022

Introduction

"Smile Vitality Ltd " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Smile Vitality Ltd and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

Refund must be requested in writing by contacting sameena@smilevitality.com

Request of refund must be made within 30 days of the original purchase date

Hard goods must be returned to Smile Vitality Ltd immediately, according to the instructions you will receive once contacting sameena@smilevitality.com as directed in step 1.

The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Smile Vitality Ltd sole, reasonable discretion.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on www.smilevitality.com

Item

Item

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

Refund must be requested in writing by contacting sameena@smilevitality.com

Request of refund must be made within 30 days of the original purchase date

Smile Vitality Ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Smile Vitality Ltd at sameena@smilevitality.com for any questions related to our policy, or simply to let us know how we can help. 

Smile Vitality Ltd

11 Higham Station Ave, London

London, United Kingdom E4 9AY

sameena@smilevitality.com

07912785723

www.smilevitality.com

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